Privacy Policy
Adore Children & Family Services respects your privacy. This notice describes how we handle general inquiries and information associated with this website.
Information you share with us
When you contact us by email or phone, we use the information you provide to respond to your inquiry and provide the information you request. General email inquiries are stored in Microsoft Outlook and monitored by Adore’s CEO and Executive Director.
Please do not include a child’s name, case details, health information, or other sensitive information in a general inquiry. Ask Adore about the appropriate secure system for confidential records.
How information is used and shared
We do not sell personal information or automatically add general inquiries to marketing lists. We may share information as needed to provide services or comply with applicable law. Microsoft provides our Outlook email service, and Squarespace hosts our website and processes website-related information.
Website information and cookies
Squarespace may process technical and usage information such as an IP address, device and browser details, pages visited, and timestamps. Our website offers cookie choices through its consent banner; you can return to the Cookie Preferences control to manage your choices. We are reviewing the specific cookies and third-party scripts used on the website.
Records and retention
We aim to review routine inquiries that do not become service or case records for deletion after 12 months, subject to applicable laws, contracts, and legal holds. Service, adoption, and case records may be subject to different requirements.
Other websites and portals
Links to other websites and the ExtendedReach portals lead to separate services. Contact Adore for the privacy information that applies to portal use and confidential service records.
Questions and privacy requests
To ask a question or make a privacy request, email info@adore-children.com. We may need to verify your identity. We aim to acknowledge requests within 10 business days and respond within 30 days; applicable law and the nature of the request may affect the response.